In case of doubts, questions, suggestions or unwanted behavior, you can contact the Ignia Framework support team through the following channels:

1) From the developer site: 

2) By email:

3) By instant messaging, telephone, remote desktop, skype

  • Telephone: (+598) 2600 2794  (Uruguay - Simplifica Software)
  • By instant messaging, remote desktop or Skype, request support previously via email (
  • From Japan:


¿Who is entitled to support?

All people who are up to date with maintenance or people who have purchased the product via rental mode (where this option is available).